{"id":462,"date":"2026-04-23T10:41:33","date_gmt":"2026-04-23T08:41:33","guid":{"rendered":"https:\/\/www.sermengroup.com\/privacy-policy\/"},"modified":"2026-05-21T16:03:56","modified_gmt":"2026-05-21T14:03:56","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.sermengroup.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>\nThis privacy notice describes how the personal data of users who browse and use this website are processed, pursuant to Regulation (EU) 2016\/679 (\u201cGDPR\u201d) and the applicable Italian legislation on personal data protection.\n<\/p>\n<h2>1. Data Controller<\/h2>\n<p>\nThe Data Controller of the personal data is:\n<\/p>\n<p>\n<strong>Sermen S.r.l.<\/strong><br \/>\nVicolo Raffaello Sanzio, 5<br \/>\n35020 Albignasego (PD)<br \/>\nPhone: <a href=\"tel:+390498629016\">+39 049 8629016<\/a><br \/>\nEmail: <a href=\"mailto:info@sermen.com\">info@sermen.com<\/a><br \/>\nCertified email: <a href=\"mailto:sermen@pec.realt.it\">sermen@pec.realt.it<\/a>\n<\/p>\n<h2>2. Types of data processed<\/h2>\n<h3>2.1 Browsing data<\/h3>\n<p>\nThe IT systems and software procedures used to operate the website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.\n<\/p>\n<p>\nThis category includes, by way of example:\n<\/p>\n<ul>\n<li>IP address;<\/li>\n<li>type of browser and device used;<\/li>\n<li>operating system;<\/li>\n<li>domain name and addresses of the websites from which access was made;<\/li>\n<li>pages visited;<\/li>\n<li>date and time of the visit;<\/li>\n<li>time spent on the pages;<\/li>\n<li>any browsing errors.<\/li>\n<\/ul>\n<p>\nThese data are used solely to obtain anonymous statistical information on the use of the website, to check its correct functioning and to ensure the security of the systems.\n<\/p>\n<h3>2.2 Data voluntarily provided by the user<\/h3>\n<p>\nThe optional, explicit and voluntary sending of messages to the email addresses indicated on the website, or the completion of any contact forms, entails the acquisition of the personal data communicated by the user.\n<\/p>\n<p>\nSuch data may include, by way of example:\n<\/p>\n<ul>\n<li>name and surname;<\/li>\n<li>email address;<\/li>\n<li>telephone number;<\/li>\n<li>company or organisation of affiliation;<\/li>\n<li>content of the message;<\/li>\n<li>any additional data freely entered by the user in the communication.<\/li>\n<\/ul>\n<h2>3. Purposes of processing<\/h2>\n<p>\nThe personal data collected through the website are processed for the following purposes:\n<\/p>\n<ul>\n<li>to allow browsing and proper use of the website;<\/li>\n<li>to respond to requests for information, quotations or contact sent by the user;<\/li>\n<li>to manage administrative, technical or commercial communications requested by the data subject;<\/li>\n<li>to comply with legal obligations, regulations or requests from competent authorities;<\/li>\n<li>to ensure website security and prevent fraud, abuse or unauthorised access;<\/li>\n<li>to establish, exercise or defend a right in judicial or extrajudicial proceedings.<\/li>\n<\/ul>\n<h2>4. Legal basis for processing<\/h2>\n<p>\nThe processing of personal data is based on the following legal grounds:\n<\/p>\n<ul>\n<li>\n        <strong>performance of pre-contractual or contractual measures<\/strong>, in order to respond to requests sent by the user;\n    <\/li>\n<li>\n        <strong>compliance with legal obligations<\/strong>, where applicable;\n    <\/li>\n<li>\n        <strong>legitimate interest of the Controller<\/strong>, to ensure the security of the website, prevent abuse and protect its rights;\n    <\/li>\n<li>\n        <strong>user consent<\/strong>, where required, for example for the use of non-technical cookies or for specific promotional activities.\n    <\/li>\n<\/ul>\n<h2>5. Methods of processing<\/h2>\n<p>\nPersonal data are processed using IT, telematic and, where necessary, paper-based tools, according to criteria strictly related to the purposes indicated above.\n<\/p>\n<p>\nThe Controller adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration or unlawful disclosure.\n<\/p>\n<h2>6. Provision of data<\/h2>\n<p>\nThe provision of browsing data is necessary for the use of the website.\n<\/p>\n<p>\nThe provision of data via email or contact forms is optional; however, failure to provide the necessary data may prevent the Controller from responding to the user\u2019s requests.\n<\/p>\n<h2>7. Recipients of the data<\/h2>\n<p>\nPersonal data may be processed by persons authorised by the Controller and, where necessary, disclosed to third parties that provide services functional to the management of the website and company activities.\n<\/p>\n<p>\nBy way of example, data may be processed by:\n<\/p>\n<ul>\n<li>hosting and technical maintenance service providers;<\/li>\n<li>email and certified email service providers;<\/li>\n<li>administrative, tax, legal or IT consultants;<\/li>\n<li>public authorities, in the cases provided for by law.<\/li>\n<\/ul>\n<p>\nThird parties that process personal data on behalf of the Controller are appointed, where necessary, as Data Processors pursuant to Article 28 of the GDPR.\n<\/p>\n<h2>8. Transfer of data outside the European Economic Area<\/h2>\n<p>\nPersonal data are processed mainly within the European Economic Area.\n<\/p>\n<p>\nWhere, for technical or operational reasons, data are transferred to countries outside the European Economic Area, the transfer will take place in compliance with the safeguards provided for by the GDPR, including adequacy decisions, standard contractual clauses or other appropriate measures.\n<\/p>\n<h2>9. Retention period<\/h2>\n<p>\nPersonal data are retained for the time strictly necessary to achieve the purposes for which they were collected.\n<\/p>\n<p>\nIn particular:\n<\/p>\n<ul>\n<li>browsing data are retained for the time necessary to ensure the functioning and security of the website;<\/li>\n<li>data sent through contact requests are retained for the time necessary to manage the request and any resulting relationship;<\/li>\n<li>data necessary to comply with legal obligations are retained for the periods provided for by the applicable legislation;<\/li>\n<li>data necessary to protect the Controller\u2019s rights may be retained for the statutory limitation period applicable to the relevant rights.<\/li>\n<\/ul>\n<h2>10. Cookies and tracking tools<\/h2>\n<p>\nThe website may use technical cookies necessary for the correct functioning of the pages and browsing.\n<\/p>\n<p>\nAny analytics cookies, profiling cookies or third-party tracking tools will be used only within the limits provided for by applicable law and, where necessary, with the user\u2019s prior consent.\n<\/p>\n<p>\nFor more information on the cookies used by the website, the user may consult the dedicated Cookie Policy, where available.\n<\/p>\n<h2>11. Rights of the data subject<\/h2>\n<p>\nThe user, as data subject, may exercise at any time the rights provided for in Articles 15 et seq. of the GDPR.\n<\/p>\n<p>\nIn particular, the user has the right to:\n<\/p>\n<ul>\n<li>obtain confirmation as to whether or not personal data concerning them exist;<\/li>\n<li>obtain access to their personal data;<\/li>\n<li>request the rectification of inaccurate data or the completion of incomplete data;<\/li>\n<li>request the erasure of data, in the cases provided for by law;<\/li>\n<li>request restriction of processing;<\/li>\n<li>object to processing, where the conditions apply;<\/li>\n<li>receive the data in a structured, commonly used and machine-readable format, where applicable;<\/li>\n<li>withdraw consent given, without affecting the lawfulness of processing based on consent before its withdrawal;<\/li>\n<li>lodge a complaint with the Italian Data Protection Authority.<\/li>\n<\/ul>\n<h2>12. How to exercise rights<\/h2>\n<p>\nTo exercise their rights, the user may contact the Controller at the following contact details:\n<\/p>\n<p>\nEmail: <a href=\"mailto:info@sermen.com\">info@sermen.com<\/a><br \/>\nCertified email: <a href=\"mailto:sermen@pec.realt.it\">sermen@pec.realt.it<\/a>\n<\/p>\n<p>\nThe Controller will respond to requests within the time limits provided for by the applicable legislation.\n<\/p>\n<h2>13. Complaint to the Supervisory Authority<\/h2>\n<p>\nIf the user believes that the processing of their personal data is carried out in breach of applicable law, they have the right to lodge a complaint with the Italian Data Protection Authority, according to the procedures indicated on the Authority\u2019s official website:<br \/>\n<a href=\"https:\/\/www.garanteprivacy.it\" target=\"_blank\" rel=\"noopener noreferrer\">www.garanteprivacy.it<\/a>.\n<\/p>\n<h2>14. Changes to this privacy notice<\/h2>\n<p>\nThe Controller reserves the right to amend or update this Privacy Policy at any time, including as a result of regulatory changes or technical changes to the website.\n<\/p>\n<p>\nUsers are invited to consult this page periodically.\n<\/p>\n<p>\n<strong>Last updated:<\/strong> 27 April 2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This privacy notice describes how the personal data of users who browse and use this website are processed, pursuant to Regulation (EU) 2016\/679 (\u201cGDPR\u201d) and the applicable Italian legislation on personal data protection. 1. Data Controller The Data Controller of the personal data is: Sermen S.r.l. Vicolo Raffaello Sanzio, 5 35020 Albignasego (PD) Phone: +39 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-462","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Sermen<\/title>\n<meta name=\"description\" content=\"Read Sermen Group\u2019s Privacy Policy: information on personal data processing, user rights, purposes, methods and data protection practices.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sermengroup.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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